Returns & Exchanges
At Dr. Brown's, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, you may return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the printed return slip inside the box to ensure faster processing.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
